CommunityConnect Labs

Augment Your Workforce for Business Services and Elections

Communication tools to save your staff time and maintain your level of service

Benefits

Save staff time and money

Effectively and efficiently communicate with businesses and constituents

Provide timely and accurate information

Use Cases

Business Services

  • Update address
  • Annual renewal filing and payment

Notaries

  • Renewal filing and payment
  • Update address

Elections

  • Communications to Voters
  • Election deadlines, How to Vote, Last-Minute alerts, Find polling place, find dropbox locations
  • Let voters ask questions (connect to chatbot)

Virtual Assistant

Benefits & Features

  • Created specifically for your state
  • Answer common questions automatically
  • Natural Language: Allow constituents to ask questions in their own tone and format
  • Easy to embed – embed once and never again. Update content in chatbot with no additional support from IT or code changes.
  • Easy to update – learn from what questions are being asked and add any gaps in questions or answers
  • Understands intent and variations on questions