Tools To Help Enroll Your Members

Save staff time during high demand.

Easily Communicate
Deadlines and Provide

Send tailored SMS reminders about deadlines. Reminders can lead to a 20% increase in enrollment and redetermination rates.

Provide referral info on where to get help.

Streamline Eligibility Screening

Provide an automated eligibility screener. Available in multiple languages.

Answer Questions 24/7

Supplement your call center with automated chatbots. Available after hours and weekends. Provide answers in multiple languages.

Contact Center Outreach

Save time by responding to members over SMS and webchat. Available to integrate into your existing contact center solution or provide a full one.

Everything you need,
deployed in a matter of days.

CommunityConnect Labs’ solutions are built to meet the operational demands of governments and providers. It’s always scalable, reliable, and secure.

Fast Deployment

Your solution will be up and running in days. There’s no software to learn, there’s no monthly training. We configure and test all the software for you. You can sit back and just do your normal job.

Easy Changes

Changes are easy and quick. Our system is highly flexible and our implementation specialists are here to make changes to your workflow.  

Simple Pricing

Our total solution pricing is simple and predictable.  It includes everything – services, technology and 3rd party SMS fees. And we know that things change, so we don’t nickel and dime you for changes.

Easy to Integrate

Our modular solutions are designed to be easily customized to fit into your existing workflow – no code needed. Or you can make something fancy with our engineering resources.

Reliable and Secure

Our enterprise-class security and SLA is trusted by leading government agencies.

Let Us Help You With Your Medicaid Enrollment