CommunityConnect Labs

Document Verification


Visually verify addresses, employment, and other info via image sent by text



  • Clients can take photos of documents with their phones and send images via mobile message instead of needing to find fax machines, scanners, or computers for email
  • Receive images in JPG format for easy download/upload
  • Reduce incomplete applications due to documentation issues

Use Cases

Have applicants for affordable housing lottery send a photo of their current address on a utility bill


Have applicants for low-income energy assistance programs send a photo of their most recent paystub for income verification


How It Works

Upload Contacts / Promote Text to Opt-In

Write a short 2-question survey

Clients take a photo of the document on their phone and send it as a text


Documents will be received as JPG files and stored on client profiles