CommunityConnect Labs

Results-Driven Solutions to Support Disaster Victims

Answer questions 24/7. Provide timely info. Mitigate health impacts.

When disaster strikes, residents need information fast.

How to get financial help? Where to get donated food and supplies? How to reduce their exposure to toxic materials?

 Government and nonprofit agencies can play a pivotal role in delivering essential information and offering tangible solutions. Our plug and play solutions ensure agencies can quickly provide real-time, actionable information to the communities they serve and make a real difference for residents in need.

1. Increase Access to FEMA and Disaster SNAP Benefits: GovAssist Chatbot

Ensure residents access critical disaster assistance programs efficiently.​

Key Features:

  • 24/7 Multilingual Support: 
    • The GovAssist Chatbot offers assistance around the clock in LA County’s most common languages, including English, Spanish, Mandarin, Cantonese, Tagalog, Korean, Armenian, Vietnamese, and Farsi.
  • FEMA Assistance Guidance:
    • Answer questions about eligibility for housing, unemployment, and more.
    • Guide residents through application processes and provide status updates.
  • Disaster SNAP Guidance:
      • Notify residents when Disaster SNAP applications open.
      • Assist with eligibility checks and application completion for emergency food assistance.

By eliminating barriers to accessing aid, the GovAssist Chatbot reduces confusion and speeds up the recovery process for families in need.

2. Provide Real-Time Information About Donated Supplies: GetAid Text Message Solution

Connect residents to essential supplies when they need them most.

Key Features:

  • Resource Aggregation:
      • Collect and maintain up-to-date information on food distribution, temporary shelters, clothing, medical supplies, and more.
      • Consolidate data from nonprofits and other sources into a centralized resource hub.
  • Multichannel Information Delivery:
    • Answer questions about eligibility for housing, unemployment, and more.
  • Language Access:
      • Support for multiple languages ensures inclusivity, allowing all community members to receive critical updates.


The GetAid Solution enables agencies to coordinate relief efforts efficiently, ensuring residents have access to vital resources like food, water, and clothing.

3. Provide Timely Air Quality Alerts: SafeAir Connect Solution

Keep residents informed about air quality during wildfire events to protect their health.

Key Features:

  • Customized Air Quality Alerts:
    • Residents can opt in to receive notifications tailored to their zip code and health conditions, such as asthma or senior needs.
  • Health-Specific Recommendations:
    • Share actionable advice, including whether it’s safe to go outside, exercise, or take precautions like wearing masks.
  • Real-Time Updates:
      • Deliver up-to-the-minute alerts as air quality conditions shift.
  • Multilingual Support:
      • Provide notifications in LA County’s most common languages for maximum accessibility.

With SafeAir Connect, residents receive the information they need to stay safe and healthy during wildfire emergencies.

Why Choose Our Solutions?

  • Timely and Actionable Information: Equip residents with critical updates to protect their health and well-being.
  • Inclusive and Accessible: Multilingual and multichannel support ensures no one is left behind.
  • Time-Saving Automation: Free up agency staff by automating information collection, dissemination, and resource coordination.

By adopting these solutions, California agencies can deliver results, streamline disaster response efforts, and provide essential support to wildfire victims when it matters most.

Ready to get started?

Contact us today to learn how our solutions can help your agency better serve the community during wildfire emergencies.

4. Facilitate Community Fundraising: CommunityGrant Solution

Empower local organizations to raise funds effectively for disaster relief efforts.

Key Features:

  • Quick and Easy Donation Collection:
      • Seamlessly collect donations from individuals, including small contributions, to maximize community support.
      • Enable fast and secure payment options for donors, making it simple for anyone to contribute.
  • Direct Assistance Delivery:
      • The CommunityGrant platform, managed by CCL, ensures all donations are efficiently disseminated directly to individuals or organizations in need.
      • Recipients can access funds through flexible methods, including Visa gift cards, ACH transfers, PayPal, or Venmo.
  • Compliance and Reporting Support:
      • Ensure all fundraising activities comply with regulations and provide thorough reporting to stakeholders.

 

The CommunityGrant Solution streamlines the fundraising process, enabling local organizations to secure and distribute necessary funding quickly and effectively. With its flexible donation and disbursement options, this tool empowers communities to support wildfire victims in meaningful and timely ways.

Ready to Make a Difference?