Rapid and Affordable Feedback and Engagement
The CommunityConnect platform is designed for government agencies and service providers. Quickly and easily connect with your community in the most accessible way – by mobile messaging and texting.
You can create sophisticated Q&A interactions, screen for eligibility, automate reminders, and conduct surveys.
We work with leading governments and service providers and we understand your needs for easy to use, accessible, and multi-language solutions to communicate with your communities.
Conduct timely, robust and high-response surveys in multiple languages
Schedule call windows between clients and staff
Secure and Proven Software Tools for Government
Deliver citizen service and mission impact with our trusted platform.
Improve citizen service
CommunityConnect Labs provides a variety of tools and consulting services for government ranging from simple program reminders to full service survey creation and data analysis.
Text Messages improve Outreach
- 90% of low-income people have mobile phones
- 95% of Americans text every day
- Text messaging is free to receive on most phone plans
- Text messaging reaches your clients where they’re at
Secure, trusted, and compliant
Government agencies trust CommunityConnect Labs
“It’s important to obtain representative census data that not only provides an accurate portrayal of our diverse community but also ensures that San Jose receives its fair share of federal and state resources. Thanks to CommunityConnect Labs for helping our city leverage innovation to simply – and effectively – collect location-based data for our Local Update of Census Addresses (LUCA). Their text messaging tool will be particularly helpful in our community, where a growing number of our lowest-income residents live in non-traditional housing.”
Our data policy
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