SMS, Chatbots and the Digital Language Divide: Best Practices for Multilingual Messaging
5 best practices for SMS, Chatbots and the Digital Language Divide.
Webinar Recap: “Expert Strategies to Leverage Technology & Data for Medicaid Unwinding”
Key take-aways for Medicaid unwinding from the Expert Strategies to Leverage Technology & Data for Medicaid Unwinding webinar.
5 Tips for Medicaid Unwinding
Check out CCL's top 5 tips for Medicaid Unwinding.
How SMS follow-ups for one county’s behavioral health team reduced staff burden and improved participant well-being
CCL partnered with Ventura County to provide SMS surveys at regular intervals to assess mood and wellbeing. Respondents with consistently low mood ratings were offered to connect with a mental health professional.