CommunityConnect Labs

Conversational Consistency: NLP-Powered Chatbots vs. LLM-Powered Chatbots

President Biden announced a "National Month of Action" in vaccination efforts and sponsors are lining up to offer incentives to reach the goal of 70% vaccination. Incentives range in value, from state lotteries offering $1M prizes to… free beer? 
After weeks of lagging interest, Ohio’s Vax-A-Million lottery for those who are vaccinated produced a surge in vaccinations. ‍‍Vaccinations increased 40% for ages 16+ in the 7 days following the Vax-a-Million announcement in Ohio.
Flu vaccination rates are 3 million/day. Make COVID vaccinations as convenient as flu vaccinations. People have unpredictable schedules with childcare, work, and community responsibilities. Be where people are. Meet people where they are in terms of convenient locations and timing.
3 tips for text messaging for early voting
CommunityConnect Labs CensusOutreach solutions were recently highlighted in Twilio's Customer Stories. We are proud to be powered by Twilio in our SMS-based outreach to count hard-to-reach communities in the Census, ensuring fair representation and millions of dollars in public funding for the next 10 years.
In this unprecedented election year, voters are hungry for updated information from election agencies like never before. SMS and text messaging outreach can be an effective method of educating, motivating, and activating people to vote.
Top 7 Tips to Ensure Your SMS Texts for 2020 Elections Are Delivered
Here are some of our ongoing learnings from our government and nonprofit partners on how to transition to digital outreach in response to the COVID-19 pandemic.
The Illinois Department of Human Services (DHS)'s has put in place effective marketing strategies to help promote their Census outreach tools.
The Commonwealth of Virginia is using contact lists to do outbound text messaging to remind people to complete their Census.
What to do when in-person outreach and assistance is limited
The state of Minnesota will be using CommunityConnect Lab’s Community Motivator to send personalized text messages to voter registration lists, encouraging millions of people to participate. ‍‍
With 2020 Census invitations beginning to hit mailboxes on March 12, we can expect an increase in the amount of mis/disinformation circulating. Helping drive home the importance of the Census and its impacts will help encourage people to continue to participate, but actively and effectively combating mis/disinformation is also important. 
Get Ready: Census Letters Hit Mailboxes Nationwide Starting March 12th – ‍With fewer than 20 days until Census Day on April 1, we are counting down with a timeline of outreach recommendations for governments, community-based organizations, and individuals.
With the 2020 Census only days away, there’s a lot of information available for individuals and organizations doing the critical work of effectively reaching hard to count communities. Here’s a list of some of those sites to get you started.
From Census drives to social media marketing, here are some ideas to engage your faith-based community.
With injunctions lifting, find out the latest on what’s happening with the changes to Public Charge rules.
It’s official — the 2020 Census is underway! The journey to a complete count in 2020 began on Jan. 21 in Toksook Bay, a fishing village in remote Alaska.
As we get closer to Census Day on April 1, we are counting down with a timeline of outreach recommendations for governments, community-based organizations, and individuals.
CCL partnered with Peninsula College Fund to provide a platform for communicating with its scholars via text messaging.